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Text Messages NAB Bank: Phishing SMS Scam - Fake Call Center

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The SMS contains a number for a fake call centre asking you to verify a scheduled payment. Do not call the number or provide any information.

  • The message claims to be from NAB stating you’ve scheduled a payment to a payee.
  • It asks you to call the number listed in the SMS if this wasn’t you. 
  • This number is for a fake call centre that may request remote access to your computer and bank accounts or ask you to provide personal or banking information.

SMS phishing example

NAB Alert text message today 11.46. NAB: A direct debit of $750.00 to Daniel Jacob is scheduled to leave your account on 05/04 at 19:00. If this was NOT you call: (number hidden

How to protect yourself

  • Do not call the number or provide any information.
  • If you have received this type of text message, please forward it to 0476 220 003 (047 NAB 0003) or take a screenshot, email it to phish@nab.com.au and then delete the text message. 
  • If you have called the number after receiving this type of email or text message, contact us on 13 22 65 or visit your nearest NAB branch immediately.

 

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