Protect Yourself

Be on high alert for scams targeting consumers and small businesses amidst the recent CrowdStrike/Microsoft outage. The National Anti-Scam Centre cautions against engaging with unsolicited calls, emails, or messages that urge you to download a software patch or allow remote access under the guise of protecting your computer.

Downloading software from unknown sources can open the door for scammers to infiltrate your system, potentially compromising sensitive information such as bank account details. It’s crucial to remain vigilant against unexpected requests from individuals who claim to represent your bank or other businesses, asking you to update or verify personal or financial information due to the outage.

ACCC Deputy Chair Catriona Lowe warns, “Criminals exploit situations like this CrowdStrike outage, creating a sense of urgency to pressure you into compliance, supposedly to safeguard your computer and financial data.”

Remember, anyone can fall victim to scams. Stay cautious and question any unsolicited offers of help following significant events like this.

STOP – don’t be rushed into downloading software or providing personal or financial information

CHECK – verify who you are talking to – call your IT support or financial institution on a number you have sourced independently 

PROTECT – Act quickly – if you have provided access or information contact your bank immediately and report to scamwatch.gov.au to help protect others

Help inform people of scams you are aware of on our Live Scam Tracker