The SMS contains a number for a fake call centre asking you to verify a scheduled payment. Do not call the number or provide any information.
- The message claims to be from NAB stating you’ve scheduled a payment to a payee.
- It asks you to call the number listed in the SMS if this wasn’t you.
- This number is for a fake call centre that may request remote access to your computer and bank accounts or ask you to provide personal or banking information.
SMS phishing example
How to protect yourself
- Do not call the number or provide any information.
- If you have received this type of text message, please forward it to 0476 220 003 (047 NAB 0003) or take a screenshot, email it to phish@nab.com.au and then delete the text message.
- If you have called the number after receiving this type of email or text message, contact us on 13 22 65 or visit your nearest NAB branch immediately.