17 August 2023 – CommBank impersonation calls
Both business and retail customers are currently receiving calls from scammers claiming to be CommBank staff and the CommBank fraud department.
These scammers are extremely convincing and will send a fraudulent SMS impersonating CommBank with a fake authorisation code to “verify” your identity. They will then ask you read out the fake authorisation code in order to confirm your identity.
CommBank will never send you an SMS to verify your identity and will never ask you to provide your passwords, NetCodes or tokens.
If you get an unexpected call from CommBank you can ask us to use CallerCheck to verify it’s us.
