Scammers are targeting Bendigo Bank customers via email. These emails include Bendigo Bank images and branding and are asking recipients about a recent payment. The email provides instructions to call a fake call centre if they did not make this payment.
Always remember:
- We will never ask you to move your funds to a ‘safe account’;
- Never provide your 6-digit Internet Banking security code to anyone – in person, over the phone or online even if they claim to work for your bank and have personal information about you’
- Never provide a caller with remote access to your computer;
- We will never ask you for your Internet Banking PIN, Internet Banking password or 6-digit Internet Banking security code;
- We will never ask you to login to Internet Banking via a link sent in an SMS or sent in an email;
- We may call from time to time and ask to verify your identity by asking for your verbal password. However, we will never ask you for any PIN, password or security code relating to your Internet Banking. If you feel uncomfortable, you can always verify our branch contact details on our website and call us back.
- If you ever feel uncomfortable, or not sure about a call, please hang up and call us on 1300 236 344.
If you have received a phishing email, report this to phishing@bendigoadelaide.com.au. 
